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How to increase reservations using a Facebook fan page and Salon Booking

In this post we’ll give you some tips to increase your online reservations using your Facebook fan page and Salon Booking plugin.

We are pretty sure that most of you have a Facebook fan page where you work daily to increase your fans numbers and try keep them engaged and hope that one day they’ll become customers.

Or more simply a Facebook fan page is a tool to keep in contact with your customers, right?

 

Facebook fan page and Salon Booking

Well I don’t know how many of you are aware that Facebook allows you to add a button on top of your page.

Well you can choose among different kind of buttons.

As your main goals is to increase your reservations the ideal is to choose “Book services” button.

 

Facebook fan page and Salon Booking

Once you selected this option Facebook will ask you to provide an URL where your customers can make a reservation.

If you are already using Salon Booking plugin you could provide the URL of the page where you placed the booking form.

 

Facebook fan page and Salon Booking

 

Once done click on “Add button”. That’s it.

This way your fan/customers will be aware of your online booking service and for them will be very easy to make a reservation through your website using Salon Booking plugin.

In the next version of Salon Booking we’ll add a “Login with Facebook” option. This brand new feature will make very easy for your customers make reservations on your website as they don’t need to login every time as they will be already logged with their Facebook account.

 

Do you think this tips could be helpful for your business too?

Send us your feedbacks.

 

P.S. Do you know that we’ve launched a brand new add-on called Advanced Discount System? Take a look..

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Smshosting add-on for Salon Booking

salon_booking_sms_hosting

 

We are very happy to announce a brand new official extension “Smshosting add-on for Salon Booking”.

This plugin has been thought especially for the Italian customers that are willing to use Smshosting provider for the SMS notifications on Salon Booking.

For all of them we offer a special limited discount for those that will purchase this add-on in the next three days.

Use this coupon code at the end your purchase process: SMSHOSTING30

All the usage details are described here: Smshosting add-on for Salon Booking

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Bookings calendar by assistant

calendar by assistant

“Bookings calendar by assistant” provide a quick view of your upcoming reservations grouped by staff members

 

Salon Booking plugin has a special shortcode  [*salon_booking_calendar*]

that you can place in any page of your website in order to display the next seven days reservations grouped by assistant.

This special representation offer the salon manager and every single assistant a quick view of their upcoming schedules.

Moving the mouse over the single reservations a tool-tip will display more details on that reservation so your staff member will be aware of the services that need to be provided.

This kind of calendar is password protected to be viewed by the salon staff members.

In the future we’ll add more functionalities as the possibility to skip forward into the calendar and see all the future reservations.

If you have other suggestions please drop us an email to support@wpchef.it

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DIVI theme accordions issues

Some customers reported to us a little conflict with DIVI theme that affects the services categories of the front-end booking form.

We’ve found a simple trick to fix this issue.

Inside your child theme you should call this script inside your footer:

(function($){
    $(document).ready( function(){
        $(‘.sln-panel-heading’).unbind(‘click’);
    } );
})(jQuery);

In case this solution doesn’t fit your case please send us an email to support@wpchef.it

 

If your case is that the Date/Time picker of the booking form is not opening up then you could add this script inside your theme footer.

sln_init(jQuery);

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Salon Booking 3.9.0 is ready to go

Hi,

we are happy to announce the brand new version of Salon Booking, the 3.9.0 version, the first one of the 2017.

We are really proud of the new features and improvements we’ll bring with this new release but let’s have a look at the details of this new version.

 

Brand new features:

 

Conditional “secondary services”

salon_booking_conditional_secondary_services

Now you can decide when a “secondary services” can be displayed.
You can link them to a specific “primary” services or a specific  category. So they will be displayed on if that condition has been met.

Salon Booking > Services

 

 

Check out form fields control

salon_booking_form_fields

Now you can control which fields to display and which ones need to be required or not.

Salon Booking > Settings >  Check-out

 

 

Email weekly reports

Every Monday an email will be sent automatically to the salon administrator with a report of the last week salon performances.

 

 

Improvements

 

Back-end booking calendar “status bar”

 

salon_booking_calendar_status_bar

We’ve added a “status bar” on top of every day in the calendar where you can see how busy is that date and many free hours are left. If you move the mouse over that bar a pop-up will be displayed with some information about the reservations.

NOTE: Go to “Settings > Booking rules” and click “Update settings” in order to refresh the bookings caching system.

 

Front-end date-picker “fully booked” days

Now your users can see when a date is fully booked and have a much more clear view of the real availabilities.

 

Bug fixes

– Untranslatable text strings
– Problem with date picker – date selection automatic reset
– Improved form fields validation
– Fixed some bugs Booking My Account page
– Minor restyling of reports stats
– Fixed new conflicts bugs with Yoast plugin

 

 

We do hope you’ll appreciate our efforts to keep on improving this tool and we’ll promise you we’ll continue trying to offering you a better booking experience.

In case you’ll notice any issues please drop us an email at support@wpchef.it

 

See you the next release.

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Salon Booking 3.8.3 minor release

Due to the amount of bugs emerged in the last release we’ve made a new minor version 3.8.3 where we’ve fixed all the major problems you reported to us.

Here the list of the bugs fixed:

Fixed bug on associating services to assistant
Fixed bug for disappeared customers list
Fixed bug on holidays rules when more than 27
Avoid to send reminders to Canceled reservations
Fixed bug on YOAST conflict
Fixed bug on mobile selection of services on checkbox

If you still experience any other issue please get back to us.

Thank you for your patience and collaboration.

The Salon Booking
staff

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Salon Booking 3.8.2 is ready to go

Hi again,

first of all we apologies for the bugs added into the 3.8 and 3.8.1 releases. We want you to know that they are the results of a major changes inside the plugin JavaScript files organization optimizations.

These bugs have been fixed and we released this minor 3.8.2 version.

This new release of Salon Booking plugin is the demonstration of our commitment for a continuous improvement of this powerful tool.

We want to offer you the best appointment booking system for Salons and we work harder and harder to accomplish that.

Now let’s see what’s new on this release:

Booking rules improvements

salon-booking-always-enabled

We’ve added a new option inside every single rule called “Always enabled”.
This option is made to offer you more control over your available week days during the whole year.
If you have a weekly schedule that changes during the year now you can specify the time range of validity of every single rule.
This option has been added to Assistants and Services available rules too.

Settings > Booking rules

 

 

Bookings export

 

salon-booking-export

This is a new tool that gives you the possibility to export your past and future reservations into a CSV file specifying the date range you are interested in.

Settings > Calendar

 

Custom email logo

salon-settings-my-cms-wordpress

Now you can upload your own logo to personalize your email notifications and empower your brand identity.

Settings > General

 

Custom messages to your customers

edit-booking-my-cms-wordpress

Now you can send a personal message to a customer using the dedicated box inside the single reservation details page. You can use it when you need to change a reservation details and inform your customer.

Bookings > booking details page

 

Search field for customers

We’ve added a search field inside the “Customers” section that will simplify your customers searches.

Customers

 

More back-end bookings search filters

To simplify your searches among your bookings now you can benefit of different filters by “user name”, “assistant” and “status”.

Bookings

 

Disable bootstrap JavaScript assets

salon-settings-my-cms-wordpress1

We’ve added this new option that in combination with “Disable bootstrap css” could be helpful when your bootstrap based theme has some conflicts with our bootstrap assets.

Settings > General

 

Bug fixes and improvements

We’ve fixed a bunch of bugs and made some improvements too:

– Bug with Cyrillic alphabet
– Holidays rule issues
– Fixed HTML markup bug into front-end booking form
– Selective Js and Css loading of bootstrap files into the back-end
– Dummy content load once

 

Please update your translations as new text strings have been added.
Well, that’s it for the moment.
As usual if you see something wrong please report it to us.

Have a nice week.

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Salon Booking 3.7 is out now

After three weeks since the last release we are ready again with  a new version that will offer you brand new features and some improvements.

Let’s start describing all of them:

 

– Email and SMS followup

salon-booking-followup

We are pretty sure that as a Salon owner you need to keep in contact with your customers. With this option you will be able to automatically send a custom email message or/and SMS after a specified number of days after the last appointment with you.

 

– Customers main statistics

salon-booking-customer-stats

We want you to be aware of critical information about your customers figures and habits about their appointments at your salon. So we have improved “customers statistics” section into the back-end.

 

– Alphabetically sorting  services on back-end

salon-booking-alphabetic-order
As WordPress do for normal post we have added this option even for services in order to allows you to have a different views of them into back-end. Alphabetically services sorting doesn’t affect your custom front-end order, is just a temporal representation inside the back-end.

 

– Booking my account page redesign

salon-booking-booking-my-account

We’ve redesigned this page to make it more visually appealing and more usable for your customers.

 

– Manage booking button inside notification email and auto-login

Once you have enabled “booking cancellation” option and set the “Booking my account” page we’ll display a “MANAGE BOOKINGS” button inside every notification email sent to the customers.

This button allows your customers to easily access into their “Booking my account” page without login as an “auto login” script has been implemented.

That’s all for the moment, see you on the next release.

For more details on the bug fixes made with this release we invite you to have a look at readme.txt file inside Salon Booking folder.

 

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